FAQ
How can I be sure of the size and fit of your bedding?
A size chart is available on our website. If you’re still unsure, please get in touch here and we’ll be happy to help you navigate the size and fit of your bedding.
Allow 2-3" extra fill for a fluffier pillow and duvet.
What is your return policy?
We offer 14 days after receiving your order to request an exchange or return.
To be eligible for a return, your item(s) must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or a proof of purchase.
Unfortunately, we cannot accept returns or refunds on duvet inserts, pillows, scrunchies, used products, sale items or gift cards. Please refer to our Refund Policy for further information.
Can I see the pillow and duvet in person?
Yes. Our Vancouver Showroom is the perfect place to feel the products firsthand.
Shipping
Free Shipping
Applies to:
Orders with a Canadian delivery address of a subtotal exceeding $500 CAD.
Orders with an American delivery address of a subtotal exceeding $500 USD.
Order Processing
All orders begin processing the following business day. Please note, orders placed on Friday will begin processing on the following Monday as we are closed on weekends. We ship within 48 hours after processing has begun.
Delivery Time
Please expect 5-7 business days for shipping within Canada and the USA, and 9-12 business days for international shipping. Delivery times do not include Saturday, Sunday, or statutory holidays.
More About Us

Our Sotry
Step inside Sömn Home’s story.

Our Sustainability Efforts
Here’s how we create & curate our happy, healthy homewares.

Why Choose Wool?
Discover the Benefits of Wool Pillow & Duvet