Shopping Cart

Your cart is empty

CONTINUE SHOPPING

F • A • Q

  • What makes linen?

    Linen is made from flax, which is a rare product that represents less than 1% of all textile fibres consumed worldwide.

    The English word "flax" has been purposefully chosen. It translates the notion of the "linen fibre", and is more appropriate than the generic word "linen" whose definitions take in the thread, linen textiles, and homeware textiles.

  • Where is your linen sourced?

    With a goal to provide the highest quality in sourcing, our yarns are spun in one of the oldest flax mills in Europe with 90 years of experience and dyed before woven into fabrics. Meaning the fabrics are made in a way that it is long lasting with a more desirable finish.

    The production process consists of six main stages: yarn spinning, weaving, designing, dyeing, finishing, and sewing. Having all these stages completed under one roof allows us to control the quality of our products.

  • What are the benefits of Sömn Linen?

    Sömn promises the highest quality, below are a list of linen benefits from our linen fabric. However, this doesn't mean all linens on the market are of the same quality, so make sure to do your research!

    - All-natural fibre, Eco-Friendly with little processing

    - Hypoallergenic, suitable for sensitive skin

    - Regulates body temperature naturally, sweat wicking. Keeps you cool in the summer, warm in the winter.

    - Natural antibacterial characteristic

    - Gets softer with age

    - Durable and long-lasting

    - Stronger than cotton

    - No-pilling

    - Anti-static

    - Dries fast

    - No-iron necessary

    - Sömn Linens are stonewashed which gives a beautiful soft texture

    - Sömn Linens are 175gsm by weight; thicker than comparable brands on the market

    - Sömn Linens are spun, dyed, weaved, finished and sewn under one facility. Reducing carbon footprint and ensures highest quality.
  • How can I be sure of the size and fit of your sheets and duvet covers?

    Want to know if the sizes fit? Send us your duvet and/or mattress measurements to contact@somnhome.com and we can make sure you find the right fit for your bed.

  • Do you offer fabric swatches?

    Order our linen fabric swatches so you can easily match your colours at home, wash it to test it out and feel the quality without any pressure to buy.

  • How should I care for linen bedding?

    Hand or machine was under 30ºC / 86ºF on a gentle cycle with similar colours using mild detergent. We recommend removing linen from the dryer while still slightly damp to air dry until it completely dries.

    If you feel the need to iron, use a low setting. Do not dry clean, tumble dry on high heat, wring out, or use bleach. This will damage and shorten the life span of linen.

  • Where do you ship to?

    We ship across Canada, the USA, and Internationally.

  • How can I track my order?

    All orders are sent with tracking information and a signature is required upon delivery. Customer will receive an auto-email with the tracking information.

  • How long will my product take to arrive?

    Orders will be shipped using Canada Post or a courier company of our choice using a 5-7 business day service.

    Sömn is not responsible for any customs, duties or brokerage fees that may incur while exporting goods into your country of residence.

  • I haven't received my order. What happens now?

    We will start an investigation into the disappearance of the packing and will keep you updated every step of the way.

    To start a claim please contact us through our chat room or via email at contact@somnhome.com with your order number, full name, and email address.

  • What is your return policy?

    We offer a 60-Day Return Policy on Store Credit or Exchange, and a 30-Day Policy for Refunds.

    Please see our Refund Policy for further information.

  • How do I return my product?

    We have a simple to use Returns feature and to start the process please click here. Alternatively, contact us through our chat room or via email at contact@somnhome.com

    For further information on returns please refer to our Refund Policy.

  • Do I need to pay shipping fees when I return my product?

    There is a Yes and No answer to this question and for detailed information please refer to our Refund Policy.

  • Do you accept returns or refunds on sale items or gift cards?

    Unfortunately, we do not accept returns or refunds on sale items or gift cards. Only regular priced items may be returned or refunded.

  • Do you offer store credit or exchanges on products?

    Yes. We offer 60-Day Returns on Store Credit or Exchanges. If you are still undecided, or not the right colour/size, or for any other reasons, you have 60 days after placing your order to request for either a Store Credit or Exchange.

    Please inspect your items upon receiving your order and contact us within 7 days if an item is defective, damaged, or incorrect so that we can look into the issue and make it right.

    Unfortunately, we cannot accept returns or refunds on sale items or gift cards. You can also refer to our Refund Policy for further information.

  • What is a Pre-Order or Special Order?

    Both Pre-Order and Special Orders are items that have not yet arrived to us but can be purchased in advance. Once the items arrive, we will ship the Pre-Order or Special Order to you directly.

    Special Orders are treated as a final sale, non-refundable, non-exchangeable and non-price matchable once the order has been processed. A 100% deposit is required to initiate a Special Order.